Michele Smith Consulting

Helping you to design success

Testimonials

Don't just take my word for it. See what other clients have had to say about my services.

Mentorship

Michele has been an invaluable mentor throughout my Certified Health Manager program with ACHSM. I was introduced to her by ACHSM in November 2023, during a challenging time in my career. Despite my leadership qualifications and experience, I had limited opportunities to advance into senior roles.

From our first meeting, Michele provided guidance, structure, and encouragement. Prior to our initial discussion, I sent her my CV, and her positive feedback on my academic and technical achievements was incredibly motivating. We outlined the necessary steps for certification, ensuring I had a clear path forward.

Throughout this journey, I faced setbacks with interviews for senior leadership roles, yet Michele remained a constant source of support. Despite her busy schedule, she always made time to offer advice, provide reassurance, and connect me with the right resources.

When opportunities started to arise for me, Michele guided me in balancing my increasing leadership responsibilities while ensuring that my certification program proceeded smoothly. As I prepared my final submission, she offered timely support, reviewing my documents and signing off on my paperwork before going on holiday.

I cannot thank Michele enough for her mentorship, encouragement, and unwavering support throughout this journey. Her guidance has been instrumental in my professional growth and certification success, and I am truly grateful for her influence on my leadership career.
Dr Tharapriya Ramkumar
FANZCA, AFRACMA, AFACHSM, MD, DNB, DA, MBBS, PGDip CU, MHlth Admin Senior Staff Specialist & Deputy Director: Department of Anaesthesia The Queen Elizabeth Hospital

Mentoring

Thank you for all your help and support through the ACHSM credentialing process, the insightful advice and efficient, constructive feedback for my project. It was great to have someone who just ‘gets it’, was responsive to my needs and always there to support. I would strongly recommend you as a mentor. I hope we get to connect in person at a future college event. 
Dr Rich Johnson
a/Executive Director of Medical and Clinical Services & Emergency specialist Alice Springs Hospital - MBBS MRCS DTM&H A/FACHSM CHM FCEM FACEM

Consultancy

Michele performed a deep dive culture and leadership review on Ochre Health recently. Michele quickly gained an accurate feel for our business and its people; and was able to provide many incredibly valuable insights that we have already begun acting upon. The team responded to her respectful, friendly style and shared thoughts that had perhaps lain dormant for some.
Ross Lamplugh
Chair - Ochre Health FACRRM, FRACGP, GAICD November 2023

Consultancy

Michele has been an asset to our business and her consulting works have been professional and well documented.

I would definitely recommend her services to any other potential clients.
Frank Difede
Di Fede Group Of Companies Newton Homes & Maintenance Newton Constructions August 2022

Consultancy

Our engagement with Michele drew on her strengths of stakeholder engagement and strategic relationships to support growth in key aspects of our business. We will continue to work with Michele in our coming year building on the great momentum she has assisted us with. It would be without hesitation that I would recommend Michele’s advisory and consulting services.
Cara Miller
CEO North Eastern Community Hospital January 2023

Consultancy

Michele really listens, she hears what stakeholders are saying, this combined with her ability to think about the long term means she is able to deliver clear recommendations to address complex situations.
Debbie Martin
Executive Director Rural Support Service SA Health April 2023

Interim Executive

Michele is a very experienced leader, following her arrival at Port Pirie Hospital she immediately developed strong relationships with local staff, used her exceptional communication skills to bring the entire organisation together as one, in her 6 weeks at Port Pirie Michele made many tough decisions and has been able to lay the foundation for the Network to again rebuild its largest hospital.
Roger Kirchner
Chief Executive Officer York and Northern Local Health Network August 2023

Mentoring/Leadership coaching

Michele is a very experienced contemporary Health Executive. Blending both empathy and professionally supporting me to prepare for success in undertaking the Australasian College of Health Service Management (ACHSM), Fellowship exam. I highly recommend her.
Lisa Barnes
Regional Executive Director Barkley Health Region NT Health September 2023

Consultancy/pro-bono

I interviewed Michele for a topic on Leadership for Social Impact, with a focus on allyship and walking together with First Nations people. It was a powerful contribution to the course that constructively and passionately explored challenging issues like culturally respectful values-driven leadership and white privilege. Michele is incredibly experienced in the world of health services and stakeholder engagement, but it is more than that. She can scoop off the top of all that practice wisdom that to speak to the deep learnings and articulate an inspiring yet pragmatic vision of how the world could work - how it should work. And, from my brief time working with her, I can see that she embraces this as a way of life.
Sandra Robinson
Senior Lecturer and Course Coordinator Centre for Social Impact Flinders University October 2023